If you can print off a letter that says someone is covered, and that their card containing all the info needed to file a claim on their behalf is on the way, and that while this letter doesn't contain a scrap of information your pharmacist will need to file any claims, you should bring it to the store with you and wave it around like a lunatic anyway.....
Is there some reason.....you couldn't take the time and resources that you used to print and mail this useless letter and do something like.....
......oh I dunno.....maybe......
PRINT THE ACTUAL FUCKING CARD?.......AND MAIL THE ACTUAL FUCKING CARD? THE SAME WAY YOU MAILED THIS GODDAMN LETTER????
Call me crazy, but I'm thinking it could be done. Some nights just lend themselves to big dreams I guess.