The customer was making her third attempt to use a coupon good for a $30 gift card with a transferred prescription. This was the second time we explained to her the coupon clearly said "limit one per person"
She went to her car to get her credit card.
The credit card declined.
She went to her car to get some cash.
She presented a manufacturers coupon that expired six months ago.
She did all this with what I assumed was an icepack next to her jaw. After all, she has just come from the dentist. She had had him call in the prescriptions to another corpo-pharmacy, so we could call and "transfer" them, 'cause she thought that way she could use her coupon.
No coupon, and no icepack.
I swear I'm not making this up. When she came back the third time I noticed it was a sandwich she had been holding next to her jaw the whole time.
There was some kind of........goo...between the bread. Like it was tuna or egg salad.
Sometimes you really don't want to know the story, but you just can't make yourself forget.
Scotch don't fail me now.